Ten Years Running: Columbus Kitchen Pros Earns Its 10th Best of Houzz Award

Ten years ago, we set out to build a kitchen remodeler that felt different than what was on the market in Central Ohio. The industry norm at the time was general contractors who subbed everything out, took long to respond, and left homeowners playing telephone between designers and installers.

We built the opposite: one in-house team, from first sketch to final walkthrough, accountable for every step.

What ten straight years of recognition means

This month, we received our tenth consecutive Best of Houzz award for customer satisfaction. Best of Houzz is voted by homeowners who’ve used a business — it’s not a jury award. It’s a reflection of what our clients tell Houzz after their projects wrap.

Ten years in a row without a single break is unusual. It requires that every single project — refacing job, custom cabinet install, full remodel — ends with the homeowner satisfied enough to leave a public review saying so.

What we did to earn it

The work behind ten years of Best of Houzz recognition is unglamorous. It’s daily attention to the things that add up over a project:

• Same-day response on weekday inquiries. If you call before 5pm, you hear back before 5pm.
• In-house designers who stay with your project from consultation through walkthrough.
• In-house construction crews — no subcontractor roulette, no coordination cost on the homeowner.
• Transparent scope options — we quote refacing, semi-custom, and full-custom side by side when your kitchen supports multiple paths.
• Honest cost ranges at the consultation. No lowball bait, no surprise line items.
• Clean daily site management. Dust barriers, protected floors, respected home.
• Punch-list walkthroughs with the homeowner before we call a project done.

None of these are marketable. They’re just what “good work” looks like when it’s the standard.

What our clients said

The Best of Houzz recognition comes with pages of homeowner comments. A few from the past year that captured what we try to do:

“We interviewed four contractors. Columbus Kitchen Pros was the only team that actually listened to what we wanted instead of pushing their own agenda. They finished two days early and the craftsmanship is flawless.” — Jennifer L., Grandview Heights

“We went with refacing instead of ripping everything out. Saved us over $12,000 and the kitchen looks completely brand new.” — Karen W., Upper Arlington

“Ten years of Houzz awards is no accident. Our in-home consultation was pressure-free, the timeline was exactly what they promised.” — Michelle B., Dublin

What we’re focused on next

Ten years of consecutive recognition is a milestone, not a finish line. Central Ohio homeowners have more remodeling options than ever, and holding the standard that got us here requires we keep sharpening.

Some things we’re focused on this year:

• Expanding our in-house cabinet fabrication to shorten custom lead times.
• Deeper design consultations — more time up front to catch layout issues that used to surface during install.
• More sustainable material options — solid-wood finishes, water-based finishes, and locally sourced materials where available.

Thank you

To every homeowner who trusted us with their kitchen over the last ten years — thank you. To every homeowner who left a public review — thank you specifically. It’s the reason we hit this milestone.

If you’re weighing a Central Ohio kitchen remodel, whether it’s a cabinet refacing refresh or a full custom design-build, we’d love to hear about your project. Book a free in-home consultation and see what ten years of listening-first practice feels like.